Staying Safe and Sane

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Transition to Safety Grant

In Aotearoa, the Transition to Safety Grant is a specific, one-off payment from Work and Income (WINZ) designed to remove the financial barrier to leaving a violent relationship.

The most important thing to know is that you do not necessarily have to be on a benefit to get this help, and you do not have to pay it back.

1. What the Grant Covers

The grant is intended to help with the “bridge” between leaving and becoming settled. It can cover costs up to $1,500 (depending on your situation) for things like:

  • Bond or Rent: Helping you secure a new, safe place to live.
  • Moving Costs: Hiring a van or paying for movers to get your belongings out.
  • Essential Items: Replacing things you couldn’t take with you (bedding, basic kitchenware, or a fridge).
  • Connection Costs: Setting up power, internet, or a new phone line in your name.
  • Safety Upgrades: Changing the locks at your current house if the abuser has been legally removed.

2. Eligibility Criteria

  • Age/Residency: You must be 18 or older (some exceptions for 16–17 year olds) and a NZ citizen or permanent resident.
  • The Situation: Your relationship must have ended due to family violence.
  • The Timing: You can apply if you are planning to leave or have left within the last 7–10 days.
  • Income: While there is an income limit, it is much higher than standard benefit limits. Many people who work full-time still qualify if the move causes them “financial hardship.”

3. How to Apply Safely

  1. The “Appointment” Call: Call WINZ on 0800 559 009. When the automated system asks what you want, say “Appointment.” 2. State Your Situation: Tell the operator or case manager that you are “leaving a violent relationship.” This is a “keyword” that triggers a specialized process.
  2. Specialized Case Managers: You can request to speak with a case manager who has been trained in family violence. You can also request a private room for your interview.
  3. Verification: You will likely need “proof” of the situation. This could be a Police report number, a Protection Order, or even just a letter from an advocate (like Women’s Refuge or a social worker).

4. No Identity? No Problem.

If you had to leave in a hurry and don’t have your ID or bank cards, tell WINZ immediately. They have emergency procedures to verify your identity and can issue you a Payment Card (EBT) on the spot for food and essentials until your new bank account is set up.

5. Other “Hidden” WINZ Help

  • Emergency Grants: If there’s been a specific event and you need food today, you can often get an emergency food grant without a full appointment.
  • Advances: If you are already on a benefit, you can get an “advance” for urgent repairs or appliances.

Privacy Tip: When you visit a WINZ office, you can bring a support person with you (a friend, a lawyer, or a refuge advocate). They can sit in the meeting to help you remember details and ensure you get everything you are entitled to.